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Return Policy

We are not required to provide a refund or replacement if you change your mind or made a wrong selection.
But you can choose a refund or exchange if an item has a major problem. This is when the item:

  • Has a problem/fault that would have stopped someone from buying the item had they known about it. 
  • Is unsafe.
  • Is significantly different from the sample description.
  • Doesn’t do what it’s supposed to do. 


Keep your proof of purchase -e.g. your receipt (this is required).  

Our Policy:

As well as fulfilling the consumer law requirements, out of good will to our customers we will also provide the following:

Where goods are not faulty an exchange or store credit may be given;

  • Where goods are new and have not been used. 
  • Where goods are not a personal hygiene, bedding or clothing item. 
  • Where goods are in original packaging. 
  • And you can provide proof of purchase. 


For faulty goods that we are unable to test in store, we retain the right to have them sent away for testing before a refund or replacement is provided. 

FAQs

  1. How long does shipping take? We ship out orders within three days of placement. 
  2. How will my order ship? USPS Flat rate shipping.
  3. Is shipping descrete? Yes, items are packed in unmarked boxes.
  4. What if my order comes damaged? Send proof of damage on arrival (images) to info@oldvintagecannabis.com and we will replace your items
  5. What if I purchased the wrong product? We do not offer returns of accidental purchases.


Copyright © 2019 Old Vintage Cannabis LLC - All Rights Reserved.

This site is adults only. No one under 21

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